Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Spanish speakers to join a leading company as Customer Service Representatives for the Home Improvement & DIY Tools Department! If you have a passion for home improvement and a desire to help customers find the right tools for their projects, this is the perfect role for you. In this position, you will assist Spanish-speaking customers with their inquiries, provide guidance on products, and ensure a smooth shopping experience. Join a dedicated team that values customer satisfaction and be part of an industry that empowers people to enhance their homes!

Your Responsibilities

• Deliver exceptional customer support to Spanish-speaking clients via phone, email, and chat.
• Assist customers with inquiries about home improvement and DIY tools.
• Resolve issues efficiently while providing a positive experience.
• Maintain professionalism and a friendly demeanor in all customer interactions.
• Document customer conversations accurately to support service improvement.
• Collaborate with team members to understand customer needs and enhance service delivery.

Requirements

• Fluency in Spanish (both written and spoken) is essential.
• Strong interest in home improvement and DIY tools.
• Experience in customer service is an advantage but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to problem-solve effectively and maintain a customer-first approach.
• Willingness to learn about products and services in the home improvement sector.
• Desire to work in a dynamic team environment focused on customer satisfaction!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks