Are you highly organized, with a get-things-done attitude?Do you enjoy delivering exceptional service?Let’s talk!Our Vendor Care team is on the lookout for a Vendor Care Agent to join their super team! You will use your strong sales and customer service background along with your excellent interpersonal and relationship-building skills to support our partners and customers on day-to-day requests.What you'll do: Evaluate customers' needs and build productive long-lasting relationships through phone communication Provide support to customers (partners) on a variety of matters Collaborate with other teams to receive customer requests Manage the sales team database (existing clientele and leads) Administer contract and other supportive documentation to our customers Meet personal and sales team targets Research accounts and generate or follow through sales leads. What you'll need: Strong communication, negotiation and interpersonal skills Excellent task management skills: you know how to prioritize when everything feels important! Self-motivated and driven to learn and evolve Proven phone customer service experience and conflict resolution Very good computer skills BA/BS degree or equivalent would be considered an asset What we offer: We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! We share a passion for food, so you will certainly appreciate the ticket restaurant card to spend in restaurants and/or food supplies. We are efooders after all! We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! We want you to grow with us ! And to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth! Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered! If you want to stay in shape ️, our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home! Life@efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher, and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)