Victus Networks is a telecommunications services provider that specializes in network management and infrastructure solutions, delivering services both for Vodafone GR and Nova!

We are currently looking for a proactive and detail-oriented Power & Infrastructure Support Specialist to join our team! Check the below responsibilities and apply if interested!

Responsibilities:

• Provide first-line technical support for Power & Infrastructure issues impacting Fixed HUB sites and the Mobile Network locations, acting as a point of contact for corresponding MNO teams and technician seeking assistance.
• Supervise and manage Power & Infrastructure-related incidents at Fixed HUB sites and within the Mobile Network locations, ensuring swift resolution and minimal downtime.
• Apply your troubleshooting skills to diagnose and resolve Power & Infrastructure problems efficiently.
• Manage and escalate complex Power & Infrastructure issues to third-party vendors for timely resolution.
• Collaborate effectively with colleagues across various teams to ensure seamless problem resolution.
• Document incidents, resolutions, and escalations meticulously for future reference and knowledge sharing.

Requirements

• Minimum 2+ years of experience in a telecommunications or network support role, preferably with exposure to power and infrastructure management.
• Proven experience in troubleshooting and resolving power and infrastructure-related issues at network sites.
• Solid understanding of power supply systems, cooling systems, and other critical infrastructure components.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

What We Offer?

???? Competitive compensation plan

???? Private health insurance plan & bi-annual check up

???? Mobile phone & unlimited data and calls!

???? Work from our amazing office in Pallini and at home - we've moved to hybrid working model!

???? A buddy will support you with your onboarding

????‍⚕️ Wellbeing activities for your physical & mental health

⚡️ A great opportunity to grow and work with a team of telecom experts

???? An amazing company culture that encourages technical brilliance, collaboration, respect and fun!