Looking for a role where your love for German language and helping other plays a major factor? ????Became now an German Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! #Apply2day ???? and let us guide you through it.
Responsibilities
- Managing of incoming calls.
- Identify and access customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools.
- Keep records of customer interaction, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements
- Native or near to native German language (C2).
- Very good command of English language (B2 – C1).
- Good MS Office skills.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
Benefits
- Competitive Remuneration package.
- Extra bonus depending on the performance appraisal.
- Health care benefits and numerous other discounts.
- Ticket restaurant.
- Relocation Cost (for candidates outside Greece).
Why relocate?
Living in Greece? It’s a total vibe. ????????️ Picture this: affordable living, chill work-life balance, and an amazing office view! ???? Life here moves at its own pace ????, with bussin food and strong community feels that make every day feel like a mini vacation. ????❤️ Plus, if you’re into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don’t wait, hit that #applynow and start living your best life!